My seven years of experience in the BPO (Business Process Outsourcing) industry have equipped me with the skills and knowledge to deal with different types of customers. I provide quality work that is specific to my client's needs and make sure that their expectations were met or even exceeded. I can do the various general virtual assistant job such as from phone, email, and chat support, administrative tasks such as tracking shipments and returns, processing payment, billing, providing refunds, providing account information, monitoring orders, and troubleshooting the internet and mobile phones. I am capable of multitasking and can handle many administrative responsibilities. I have been working with competitive metrics and focused on clients/customer satisfaction.
I am a creative thinker. I can adapt and apply new knowledge and skills. I am a team player. I understand systems and use technology.
My aim is to help you grow your business by being someone you can depend on to do tasks while you focus on the more important part of your business.
EXPERIENCES
CUSTOMER SERVICE REPRESENTATIVE
ADMINISTRATIVE ASSISTANT TASK
TECHNICAL SUPPORT

